Privacy Policy
Welcome to our website. Your privacy is important to us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
What Data We Collect
We collect various types of information to provide and improve our services, including:
- Personal identification information: such as your name, email address, phone number, and mailing address when you contact us or register on our site.
- Usage data: including information about how you use our website, pages visited, time spent, and interaction data.
- Cookies and tracking data: small files stored on your device to enhance your experience and analyze site traffic.
- Communications: any messages or correspondence you send to us.
How We Use Data
The data we collect is used for the following purposes:
- To provide, maintain, and improve our website and services.
- To respond to your inquiries and provide customer support.
- To send administrative communications including updates and security alerts.
- To analyze usage patterns to enhance user experience.
- To comply with legal obligations.
Cookies
Our website uses cookies to improve functionality and user experience. Cookies are small text files placed on your device that help us recognize repeat visitors, understand site usage, and personalize content. You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
Third-Party Links
Our site may contain links to third-party websites, including our social media profiles. These external sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of these third parties.
- Social/X: https://x.com/CityofVancouver
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
User Rights
You have certain rights regarding your personal data, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete data.
- Deletion: You may request that we delete your personal information, subject to legal and contractual restrictions.
- Objection: You have the right to object to certain data processing activities.
- Data portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: help@syluroa.com
- Phone: +1 604 873 7000
- Address: 453 West 12th Ave, Vancouver BC V5Y 1V4, Canada
Thank you for trusting us with your personal information.